The New Team Leader/ Supervisor/ New Manager Course – Classroom
As a supervisor, it is important to set the pace for your team with a positive attitude and effective actions. You can achieve success by setting reasonable standards, delegating and prioritising tasks, and providing coaching to team members.
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- The New Team Leader/ Supervisor/ New Manager Course – Classroom
Course Overview
This intensive 1 day, hands-on The New Team Leader/ Supervisor/ New Manager course helps you gain comprehensive, practical skills any successful first-time team leaders/ supervisors/ new managers need to transition to management roles.
Often professionals are promoted as they achieved success as individual contributors and find themselves in charge of those who worked alongside them previously. In your new role as a team leader, supervisor or new manager, your attitude and your actions will set the pace for your entire staff.
New team leaders, supervisors or managers want to be able to step forward and assume their new responsibilities with confidence. You want to be able to effectively delegate, prioritise, conduct performance appraisals, monitor work processes, communicate effectively with team members, build an internal network of supportive colleagues, and avoid common management pitfalls. You also want to be able to resolve conflicts that arise, coach people to give great performances, and serve as an advocate for your team within the wider corporate structure.
In this course, you will learn how to become a confident and respected leader by establishing your authority, setting reasonable standards for your team, getting results through your staff, and becoming an effective coach and counsellor.
Throughout the course interactive exercises will ensure your success.
Price
Duration
1 Day
Training Options
Classroom
The New Team Leader/ Supervisor/ New Manager Course Content:
Part 1: Meeting the Challenge
- Topic A: Anticipating the Challenge Ahead
- Topic B: Getting Started: Copy a Successful Supervisor
- Topic C: Communicating through Your Attitude
- Topic D: Reflecting on Self-Confidence
- Topic E: Taking Charge
- Topic F: Presenting a Strong, Effective Image
- Topic G: Getting Yourself and Your Staff Organized
- Topic H: Take a Minute to Reflect
Part 2: Fitting Four Fundamentals into Your Style
- Topic A: Becoming an Effective Supervisor Is Like Playing Baseball
- Topic B: First Base: Establishing Your Authority by Setting Reasonable Standards
- Topic C: Second Base: Getting Results through Your Staff
- Topic D: Third Base: Becoming an Effective Coach and Counsellor
- Topic E: Make It Home by Becoming a Confident and Respected Leader
- Topic F: Take a Few Minutes to Reflect
Part 3: Dealing with Special Situations
- Topic A: Staying Positive and Overcoming the Blahs
- Topic B: Supervising People Who Used to Be Peers
- Topic C: Solving Problems
- Topic D: Working with Other Departments and Work Groups
- Topic E: Keeping Your Supervisor Happy
- Topic F: Resolving Mistakes
- Topic G: Getting a First-Rate Staff and Keeping It
- Topic H: Looking Ahead: Continuing Your Supervisory Training
Upon successful completion of this course, students will be able to:
- Make the transition from team member to supervisor/team leader/manager by gathering critical information, familiarising yourself with workplace priorities and requirements, holding meetings with key players, establishing trust and credibility, and managing the basic elements of work
- Identify methods of coaching great performances from your team members, resolving the everyday conflicts that arise, and working within the corporate structure by managing up
Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.
- Professional Microsoft Certified Trainer
- CPD Accredited Classroom training in Small Groups for Max Focus
- Only Microsoft Approved Courseware and Exercise Files are used
- Free Assessment of Skills prior to booking
- Certificate of Completion & Complementary 12 Months Post Course Support
- 100% Money Back Guarantee & Price Match Guarantee
- Bespoke Courses & Group Discounts from £89 per person
This New Team Leader/ Supervisor/ Manager course is intended for a wide range of first-time supervisors/team leaders/managers and staff members who are considering transitioning to management roles.
There are no prerequisites for this New Team Leader/ Supervisor/ Manager course.
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- Start: 9:00am
- Break: 11:00am
- Lunch: 1:00pm
- Break: 3:00pm
- Finish: 5:00pm